Policy on Privacy of Customer Personal Information
WAY TO GROW! GREENHOUSES is committed to protecting the privacy and security of your personal
information obtained by reason of your customer relationship with us. This policy explains the types of
customer personal information we collect, how it is used, and the steps we take to ensure your personal
information is handled appropriately.
Our policies and practices have been designed to comply with the Personal Information Protection and
Electronic Documents Act (PIPEDA) and corresponding provincial privacy acts.
What is personal information?
Personal information is information that refers to an individual specifically and is recorded in any form.
Personal information includes such things as name, email address, age, income, and date of birth.
Information about individuals contained in the following documents is not considered personal
information:
public telephone directories, where the subscriber can refuse to be listed, professional and business
directories available to the public, certain public registries and court records, certain other publicly
available printed and electronic publications.
Our commitment to your privacy is governed by the following privacy principles:
1. We are accountable to you
WAY TO GROW! GREENHOUSES is responsible for all personal information under its control, including
any personal information that is transferred to third parties for processing, storage or other purposes.
2. We limit collection of your personal information
WAY TO GROW! GREENHOUSES collects only the information required to provide products and
services and marketing endeavors to you. If the personal information we require is collected for a reason
other than to provide products and services or marketing endeavors, your consent will be obtained before
or at the time the information is collected. WAY TO GROW! GREENHOUSES will collect personal
information only by clear, fair and lawful means.
Examples of why we collect personal information include:
(1)Communicating with you generally
(2)Providing product and services requested by you
(3)Recommending products and services that WAY TO GROW! GREENHOUSES believes will be of
interest and provide value to you
(4)To comply with legal and governmental requirements
3. We limit use, disclosure and retention of your personal information
WAY TO GROW! GREENHOUSES uses and discloses your personal information only for the purposes it
was collected. WAY TO GROW! GREENHOUSES does not sell or rent personal information to any
organization or person for any reason.
We do not share your personal information with third-party organizations except to offer you a product or
service. If your personal information is shared with third parties, these third parties are bound by
appropriate agreements with WAY TO GROW! GREENHOUSES to secure and protect the confidentiality
of your personal information.
WAY TO GROW! GREENHOUSES retains your personal information only as long as it is required for our
business relationship or as required by federal and provincial laws.
4. We provide access to your personal information stored by WAY TO GROW! GREENHOUSES.
You can request access to your personal information stored by WAY TO GROW! GREENHOUSES. To
contact us, refer to the How to Contact us section below. Upon receiving such a request, WAY TO
GROW! GREENHOUSES will:
(1)Inform you about what type of personal information we have on record or in our control, how it is used
and to whom it may have been disclosed
(2)Provide you with access to your information so you can
review and verify the accuracy and completeness and request changes to the information
(3)Make any
necessary updates to your personal information.
5. We respond to your questions, concerns and complaints about privacy
WAY TO GROW! GREENHOUSES responds in a timely manner to your questions, concerns and
complaints about the privacy of your personal information and our privacy policies and procedures.
How to Contact us
WAY TO GROW! GREENHOUSES contact information is available on our Contact Us page.
